Privacy Policy
This Privacy Policy describes how CurbLead (“CurbLead,” “we,” “our,” or “us”) collects, uses, and shares information when you visit our website, request a demo, or use the CurbLead platform (the “Services”). By using the Services, you agree to the practices described here.
1. Information we collect
We collect information in the following ways:
- Information you provide. Name, email address, company, phone number, billing details, campaign settings, target address lists, and any other information you submit through forms, uploads, or communications with us.
- Usage information. Log data, device and browser information, pages viewed, referring URLs, IP address, and timestamps collected through cookies and similar technologies.
- Campaign and lead data. Renders generated for target addresses, postcard mail status, QR scan events, landing-page interactions, and contact information submitted by recipients of your mailings.
- Information from third parties. Satellite and street imagery providers, mapping providers, payment processors, and similar vendors who help us deliver the Services.
2. How we use information
- To provide, operate, and improve the Services.
- To generate property renders, produce postcards, route mail, and deliver leads to you.
- To communicate with you about your account, demos, billing, security, and product updates.
- To analyze usage, debug issues, and develop new features.
- To comply with legal obligations and enforce our Terms of Service.
3. How we share information
We share information only as described below:
- Service providers. Vendors who help us host infrastructure, send email and SMS, process payments, print and mail postcards, and provide imagery and AI rendering, under contractual obligations to safeguard the data.
- Customers. Lead and engagement data collected through your CurbLead campaigns is shared with you, the contractor running the campaign.
- Legal and safety. When required by law, subpoena, court order, or to protect the rights, property, or safety of CurbLead, our customers, or the public.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
We do not sell personal information, and we do not share it with third parties for their own marketing purposes.
4. Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and improve performance. You can control cookies through your browser settings; disabling them may affect parts of the Services.
5. Data retention
We retain information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Campaign artifacts (such as approved renders and mail records) may be retained for audit and attribution purposes.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your choices and rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. You can opt out of marketing emails at any time using the unsubscribe link in the message.
8. Children’s privacy
The Services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can delete it.
9. International users
CurbLead is operated from the United States. If you access the Services from outside the U.S., your information may be processed in the U.S. and other countries with different data protection laws than your jurisdiction.
10. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last updated” date and, where appropriate, by additional notice such as email.
11. Contact us
Questions about this Privacy Policy or our practices? Reach us at hello@curblead.com.